Returns & Exchanges
At Pro Hockey Life, we are committed to providing you with the right gear to elevate your game. If you are not completely satisfied with your purchase, you can return or exchange unused merchandise within 30 days of the original purchase date.
Verify Condition
Ensure all items are in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Prepare Documentation
Locate your original sales receipt or online order confirmation email to facilitate a smooth verification process.
Choose Return Method
Visit any Pro Hockey Life retail location for an immediate exchange or use our online portal to generate a prepaid shipping label for mail-in returns.
Receive Refund
Once your return is inspected and processed, a refund will be issued to your original method of payment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing